TL*THE CONTACT RENTED A 2008 CHRYSLER PT CRUISER. WHILE DRIVING 45 MPH THE CONTACT PUSHED THE HORN AND RECEIVED AN ELECTRICAL SHOCK. THE CONTACT WAS INJURED DUE TO THE SHOCK. SHE SPOKE WITH THE BRANCH MANAGER AND WAS ADVISED THAT THERE WAS NOTHING THAT COULD BE DONE. THE FAILURE AND CURRENT MILEAGES WERE NOT AVAILABLE.