TL*THE CONTACT RENTED A 2008 HONDA CIVIC FROM HERTZ. THE CONTACT STATED THAT THE EMERGENCY BRAKE AND THE BRAKES FAILED WHILE DRIVING AT 20 MPH APPROACHING A TRAFFIC LIGHT. WHEN THE BRAKES FAILED, HE TRIED THE EMERGENCY BRAKE AND HE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THREE PEOPLE WERE INJURED AND TRANSPORTED TO THE EMERGENCY ROOM. A POLICE REPORT IS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED FROM THE SCENE. THE MANUFACTURER WAS NOT CALLED. THE RENTAL AND INSURANCE COMPANY WERE NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS REJECTED FROM THE SYSTEM.