TL*THE CONTACT OWNS A 2004 CHEVROLET MALIBU. THE DRIVER STATED THAT HIS POWER STEERING FAILED WHENEVER HE DROVE THE VEHICLE. THE DRIVER STATED THAT THE WHEEL BECAME DIFFICULT TO TURN. THE FAILURE BEGAN IN 2004 AFTER HE PURCHASED THE VEHICLE. THE FAILURE ALSO CAUSED HIM TO DRIVE INTO A DITCH AND CRASH INTO A FIRE HYDRANT WHILE DRIVING 15 MPH. THERE WERE NO INJURIES. HE HAS NOTIFIED THE DEALER. THE FAILURE MILEAGE WAS 5,000. THE FAILURE MILEAGE WHEN THE CRASH OCCURRED WAS 120,000. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 130,000.