TL*THE CONTACT OWNS A 2009 TOYOTA COROLLA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH. WHILE STEERING IN A STRAIGHT DIRECTION THE STEERING WHEEL REQUIRED EXTREME FORCE. UNEXPECTEDLY, THE STEERING PULLED TO THE LEFT DIRECTION. THE CONSUMER LOST CONTROL; CRASHED INTO A DITCH AND STRUCK A TREE. THERE WERE NO INJURIES. THE POLICE WAS CALLED TO THE SCENE. ALSO, THE STEERING WHEEL MOVED TO THE LEFT AND RIGHT DIRECTION WITHOUT ASSISTANCE WHENEVER TRAVELING AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN WAS UNABLE TO REPLICATE THE FAILURES. THE FAILURE MILEAGE WAS 20,000. THE CURRENT MILEAGE WAS 35,000. UPDATED 4/7/2010 *CN THE CONSUMER STATED HE HAD TO CONSTANTLY CORRECT THE STEERING LEFT TO RIGHT TO KEEP THE VEHICLE IN THE LANE. 07//27/10*JB