NHTSA complaint: 2009 TOYOTA MATRIX — AIR BAGS
ON FEBRUARY 11, I TOOK MY 2009 TOYOTA MATRIX TO MOTORCARS TOYOTA OF CLEVELAND HEIGHTS, OHIO, TO HAVE THE CAR REPAIRED IN THE GAS PEDAL RECALL. WHILE THERE, I WAS INFORMED OF ANOTHER RECALL ON THE CAR, ON ITS BRAKES. BOTH OF THESE ISSUES WERE ADDRESS AND I PICKED THE CAR UP ON FEBRUARY 13TH. ON FEBRUARY 24 AT 7:45AM, I WAS DRIVING WESTBOUND ON I-90 IN WESTLAKE, OHIO; IT WAS SNOWING AND THE ROADS WERE WET, UNSALTED. AS I WAS ROUNDING A CORNER NEAR THE CROCKER BASSETT EXIT, MY CAR BEGAN TO SKID. I IMMEDIATELY BEGAN TO PUMP THE BRAKES AND ATTEMPT TO STRAIGHTEN MY CAR OUT, BUT THE BRAKES DID NOT ENGAGE. I FIRMLY PRESSED DOWN ON THE BRAKES AND NOTHING HAPPENED; I THEN TRIED THE EMERGENCY BRAKE AND THE CAR STILL DID NOT SLOW DOWN. I WAS UNABLE TO REGAIN CONTROL OF THE VEHICLE AND IT BEGAN TO SPIN OUT AND TO THE LEFT. I PUMPED THE BRAKES AS HARD AND FAST AS I COULD, BUT THE BRAKES NEVER ENGAGED AND MY CAR HIT THE CEMENT MEDIAN AT 55MPH. DUE TO A BUILD UP OF SNOW AND ICE AGAINST THE MEDIAN, MY CAR WAS PROPELLED INTO THE AIR AND LANDED ON ITS ROOF. MY AIRBAGS DID NOT DEPLOY IN THE CRASH. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation