TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY SE. THE CONTACT WAS DRIVING 45 MPH, WHILE CHANGING LANES THE CONTACT COULD NOT CONTROL THE STEERING. THE CONTACT STATED THAT THE VEHICLE DID NOT RESPOND TO HER STEERING. SHE DID NOT DEPRESS THE BRAKE, SHE JUST TRIED TO STEER THE VEHICLE STRAIGHT BUT IT KEPT STEERING TO THE LEFT. THE VEHICLE THEN CRASHED INTO ANOTHER VEHICLE.THE POLICE DID ARRIVE TO THE SCENE BUT NO REPORT WAS FILED. THE CONTACT INFORMED THE MANUFACTURER BEFORE THE ACCIDENT THAT SHE WAS HEARING NOISES IN THE VEHICLE. THE MANUFACTURER FIXED THE ALIGNMENT OF THE VEHICLE AT NO COST TO HER. SHE HAD CONTACTED THE MANUFACTURER OF THE ACCIDENT AND THEY INFORMED HER THAT SHE WOULD HAVE TO WAIT 7 TO 10 BUSINESS DAYS FOR THEM TO CONDUCT AN INVESTIGATION. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER OR BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 28000 AND THE CURRENTMILEAGE WAS 28000.