TL*THE CONTACT OWNS A 2003 CHEVROLET AVALANCHE. THE CONTACT WAS DRIVING 25 MILES PER HOUR WHEN A CRASH OCCURRED. THE CONTACT WAS UNABLE TO STOP THE VEHICLE WHEN IT ACCELERATED AND CRASHED INTO A TELEPHONE POLE. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO ADVISED HIM THEY WOULD NOT TOUCH THE VEHICLE UNTIL GENERAL MOTORS ADVISED THEM TO DO SO. THE INSURANCE COMPANY STATED THAT THERE WAS A MANUFACTURERS DEFECT; HOWEVER, THEY DIDN'T PROVIDE WHAT PART OF THE VEHICLE WAS DEFECTIVE. THE CURRENT AND FAILURE MILES WERE 117,000.