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2005 TOYOTA AVALON — VEHICLE SPEED CONTROL

crash · 772093 · 2010-03-09

Vehicle

Make
TOYOTA
Model
AVALON
Year
2005
Manufacturer
Toyota Motor Corporation
Component
VEHICLE SPEED CONTROL
Miles at failure
47,800
Speed
30 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

WE PURCHASED A 2005 TOYOTA AVALON. SINCE 2007. WE COMPLAINED OF ERRATIC ACCELERATION AND DOWNSHIFTING PROBLEMS. WE ALSO REPORTED ELECTRICAL ISSUES INVOLVING THE DASHBOARD LIGHTS BLINKING ON AND OFF. EACH RESPONSE WAS YOUR CAR PASSED ALL OF OUR DIAGNOSTIC TESTS'. LAST YEAR, WHILE ACCELERATING FROM A TRAFFIC LIGHT, OUR CAR SURGED FORWARD HITTING A VEHICLE. LUCKILY, NO ONE WAS HURT. ON JANUARY 25, 2010, WHILE ACCELERATING ON A BRIDGE INCLINE, THE CAR DID NOT SLOW WHEN THE GAS PEDAL WAS RELEASED. I APPLIED THE BRAKES AND STEERED OFF THE ROAD HITTING A CURB. I CONTACTED OUR LOCAL DEALER. AFTER PERFORMING DIAGNOSTIC TESTS, WE WERE INFORMED THE VEHICLE WAS FINE. THE SURGING COULD NOT BE EXPLAINED. WHEN ASKED IF THE CAR HAD THE CTS GAS PEDAL, THE SERVICE MANAGER WASN'T SURE. AFTER CHECKING, HE CONFIRMED IT DID HAVE THE RECALLED PEDAL. WE EXPRESSED CONCERN ABOUT DRIVING THE VEHICLE. THE SERVICE MANAGER ASSURED US THEY FOUND NO PROBLEMS AND SAID THE TWO INCIDENTS WERE NOT RELATED TO THE FAULTY GAS PEDAL BECAUSE THEY TOOK PLACE TOO FAR APART. AFTER CONTACTING TOYOTA CORPORATE (REPEATEDLY) WE FINALLY HAD THE 'PEDAL FIX' TAKEN CARE OF YESTERDAY. FROM THE START, WE FELT THE DEALER IGNORED US. . ONE EMPLOYEE TOLD US 'IF IT IS RELATED TO THE GAS PEDAL, IT WILL BE THE FIRST COMPLAINT ON THE EAST COAST.' WE HAVE OWNED TOYOTAS FOR OVER 25 YEARS. WE FULLY UNDERSTAND RECALLS. IT IS DIFFICULT TO UNDERSTAND DOWNPLAYING THE CONCERNS OF CUSTOMERS. TRUTHFULLY, WE FEEL NO SAFER

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10318193
Machine
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