TL * THE CONTACT OWNS A 2000 TOYOTA AVALON. WHILE DRIVING IN REVERSE 5 MPH DURING NORMAL WEATHER CONDITIONS, THE VEHICLE ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS NOT SURE IF SHE ACCIDENTLY HIT THE ACCELERATOR OR THE BRAKES. TWO PASSENGERS IN THE OTHER VEHICLE WERE INJURED ONE WAS CUT FROM THE GLASS FROM THE WINDOW. A POLICE REPORT WAS FILED. THE CONTACT 'S VEHICLE WAS TOTALED. THE FAILURE MILEAGE AND CURRENT MILEAGE WERE 24,000. THE CONTACT IS UNABLE TO PROVIDE A VIN#.