NHTSA complaint: 2009 FORD FOCUS — AIR BAGS:FRONTAL
WAS HIT IN FRONT END DOING 8,000.00 WORTH OF DAMAGE. AIRBAGS NEVER WENT OFF. TOOK TO BOB THIBODEAU AND QUESTIONED AIR BAGS AS TO WHY AND THEY EXPLAINED TO ME, BLACK BOX WOULD EXPLAIN. LEFT AT BOB THIBODEAU FOR REPAIRS TO BODY AND TWO WEEKS LATER, I CALLED TO SEE WHAT THE HOLD UP WAS, THEY EXPLAINED TO ME MY CAR CAUGHT FIRE WHILE BEING WELDED ON. BOB THIBODEAU SETTLED ONLY FOR THE COST OF MY LOAN, WITH NO EXPLANATION ABOUT AIRBAGS. FURTHERMORE, NUMEROUS CONTACTS WERE MADE WITH FORD MOTOR COMPANY AND NO RESPONSE FROM THEM REGARDING THESE TACTICS. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation