TL*THE CONTACT OWNS A 2009 HONDA CIVIC HYBRID. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH. THE BRAKE PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD WITH NO POWER RESPONSE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE CONTACT SUFFERED SLIGHT BACK PAIN. A POLICE REPORT WAS FILED FOR THE INCIDENT. AN AUTHORIZED DEALER A WAS NOTIFIED OF THE MALFUNCTION. THE CONTACT WAS WAITING ON A RESPONSE FROM THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 10,000.