TL*THE CONTACT OWNS A 2010 TOYOTA COROLLA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SURGED FORWARD RESULTING IN A CRASH THAT DESTROYED THE VEHICLE. THERE WAS SMOKE COMING FROM UNDERNEATH THE HOOD. A POLICE REPORT WAS FILED WHICH INCLUDED THAT TWO PEOPLE SUSTAINED INJURIES. THE FIRE DEPARTMENT DID NOT ARRIVE AT THE SCENE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE AND CURRENT MILEAGES WERE 1,413.