TL*THE CONTACT OWNS A 2007 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 25-35 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE RIGHT FRONT TIE ROAD FAILED CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE VEHICLE CRASHED INTO A TREE. THE PASSENGERS SUSTAINED INJURIES TO THE MOUTH, FACE AND KNEE. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE CONTACT CALLED THE MANUFACTURER AND WAS TOLD THAT THE DEALER WAS PRIVATELY OWNED AND THEY WERE NOT RESPONSIBLE IF THE DEALER CHOSE NOT TO REPAIR THE RECALLED PART. THE INSURANCE COMPANY DID NOT INSPECT THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000.