TL* THE CONTACT OWNED A 2001 CHEVROLET SILVERADO 2500 HD PICKUP. THE CONTACT STATED WHILE BRAKING FROM SPEEDS OF 5 MPH, A VEHICLE CRASHED INTO THE REAR OF HIS VEHICLE, CAUSING HIS VEHICLE TO CRASH INTO THE VEHICLE AHEAD OF HIM. THE BRAKE PEDAL WAS DEPRESSED BUT DID NOT ENGAGE AND THE FRONT AND REAR OF HIS VEHICLE SUSTAINED SUBSTANTIAL BODY DAMAGE. THE DEALER WOULD NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 134,000.