TL*THE CONTACT OWNS A 2002 HONDA ACCORD. WHILE DRIVING AT 35 MPH, THE VEHICLE IN FRONT STOPPED SHORT AND A CRASH OCCURRED. THE DRIVER SIDE AIR BAG DEPLOYED BUT THE PASSENGER SIDE DID NOT. THE PASSENGERS IN THE VEHICLE SUSTAINED MINOR HEAD INJURIES AND WERE TAKEN TO THE HOSPITAL. THE CONTACT ALSO SUSTAINED MINOR HEAD INJURIES. THE VEHICLE WAS TOTALED. A POLICE REPORT WAS FILED. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO CONTACT THE INSURANCE COMPANY BECAUSE THERE WAS NOTHING THEY COULD DO TO ASSIST HER. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 109,000. UPDATED 11/16/10*BF UPDATED 11/16/10*JB