TL*THE CONTACT OWNS A 2006 JEEP GRAND CHEROKEE. WHILE ATTEMPTING TO SHIFT INTO DRIVE GEAR, THE VEHICLE SUDDENLY ACCELERATED, CAUSING THE CONTACT TO CRASH INTO A TREE. THE CONTACT INJURED HIS BACK AND A POLICE REPORT WAS FILED. THE VEHICLE HAD NOT BEEN INSPECTED OR DIAGNOSED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 20,000.