NHTSA complaint: UNKNOWN UNKNOWN — VEHICLE SPEED CONTROL
S10 COMEBACK-LETTER TO THE SECRETARY FROM RE TOYOTA/LEXUS RAPID AND UNINTENDED ACCELERATION *TGW LEXUS IS350. THE CONSUMER STATED ON MAY 29TH 2010 THE VEHICLE SUDDENLY ACCELERATED AGAIN FOR THE FOURTH TIME, AND ONLY STOPPED WHEN SHE SLAMMED ON THE BRAKES AND PUT IT IN NEUTRAL. THE FIRST TIME THE INCIDENT HAPPENED, THE CONSUMERS HUSBAND HIT ANOTHER VEHICLE. THE DEALER GAVE SEVERAL REASONS AS TO WHY THE INCIDENTS OCCURRED. THE FIRST TIME, THE DEALER STATED IT WAS BECAUSE HER HUSBAND'S FOOT WAS TOO BIG, THE SECOND TIME IT HAPPENED, THEY STATED IT WAS DUE TO THE FLOOR MAT MOVING. ON APRIL 10, 2010, ONE WEEK AFTER THE DEALER INSTALLED A BRAKE OVERRIDE OF THE ACCELERATOR, THE RPM'S ACCELERATED EXTREMELY HIGH INTO THE RED. THE OVERRIDE TOOK PLACE, BUT THE VEHICLE STRAINED AGAINST THE BRAKE AND STOPPED ONLY WHEN IT WAS PUT IN NEUTRAL. LEXUS ONCE AGAIN DENIED THERE WAS A PROBLEM. *JB UPDATED CONSUMER LETTER 08/12/210. *JB
National Highway Traffic Safety Administration — Office of Defects Investigation