# 2002 TOYOTA RAV4 — ELECTRICAL SYSTEM
> NHTSA complaint `797349` · 2010-07-05 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** TOYOTA
- **Model:** RAV4
- **Year:** 2002
- **Manufacturer:** Toyota Motor Corporation
- **Component:** ELECTRICAL SYSTEM
- **Miles at failure:** 142,000
- **Speed:** 30 mph
## Narrative
WHIPLASH AND CERVICAL DISC HERNIATION DUE TO NEGLIGENCE OF TOYOTA RAV 4 2002 TRANSMISSION AND ECM  PROBLEMS.   AROUND 4/20/10 I TOOK MY TOYOTA TO THIS DEALERSHIP DUE TO ONGOING JERKING AND FORWARD THRUST WHEN STARTING FROM A STOP POSITION, ALSO THE ENGINE LIGHT WAS ON.   THEY KEPT MY TOYOTA FROM 4/19/10 TILL 4/21/10. RESET THE ENGINE STATING THAT IT IS O2 SENSOR PROBLEM AND REPLACED IT. ALSO DIAGNOSED TRANSMISSION PROBLEMS BUT I WAS TOLD BY THE DEALERSHIP PERSONA,L" I DON'T WANT TO STAMP YOUR CAR AS CONDEMNED, TAKE IT BACK AND WHEN PROBLEM GETS WORSE BRING IT BACK"  HE DID NOT WARN ME THAT IF I DID NOT GET IT CORRECTED RIGHT AWAY, I CAN BE JEOPARDIZING MY SAFETY AND SAFETY OF PEOPLE ON THE ROAD. IT IS APPARENT FROM THE PAPERWORK THEY HANDED ME THAT THEY HAD DIAGNOSED A SERIOUS PROBLEM AND SHOULD HAVE CORRECTED IT RIGHT AWAY.  AROUND MIDDLE OF MAY THE PROBLEMS WITH THE TRANSMISSION GOT WORSE, ON 2 OCCASIONS THE CAR STALLED COMPLETELY WHILE GOING AT 30 MPH AND THEN SEVERELY THRUST FORWARD AGAIN. IN ANOTHER 3-4 DAYS I STARTED EXPERIENCING SEVERE MUSCLE SPASMS AND HEADACHES. SINCE THEN I HAD BEEN TO ER, RECEIVED CT AND MRI SHOWING DISC PROLAPSE AND TEAR OF MY 2 VERTEBRAL DISCS. I HAVE BEEN RECEIVING PHYSICAL THERAPY, CERVICAL TRACTION, PAIN MEDICATION, CERVICAL COLLAR, AND AM SCHEDULED TO RECEIVE AN EPIDURAL INJECTION IN 2 WEEKS.  I HAVE SEEN MY PCP TWICE, A NEUROLOGIST, 2 NEURO SURGEONS AND HAVE RECEIVED NUMEROUS MEDICATION, SOME WITH SERIOUS SIDE EFFECTS AND HAVE DETAILED INFOR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*