TL* THE CONTACT OWNS A 2008 CHEVROLET UPLANDER. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT SWERVED OFF THE ROADWAY TO AVOID STRIKING AN ANIMAL AND CRASHED INTO A TREE. THE AIR BAG AND SERVICE STABILITY SYSTEM WARNING LIGHT INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL INTERMITTENTLY AFTER THE CRASH. THE AIR BAGS FAILED TO DEPLOY WITH THE LEVEL OF IMPACT DURING THE CRASH. THE CONTACT SUFFERED INJURY TO THE NECK AREA. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE TOTAL REPAIR COST FOR THE BODY DAMAGES WAS $6,268. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT STATED THERE WERE ELECTRICAL PROBLEMS WITH THE VEHICLE. THE CAUSE OF FAILURE HAD NOT BEEN DETERMINED AT THIS TIME. THE FAILURE MILEAGE WAS 60,000.