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2004 DODGE RAM 2500 — STRUCTURE:BODY

1 injured · 800222 · 2010-07-18

Vehicle

Make
DODGE
Model
RAM 2500
Year
2004
Manufacturer
Chrysler (FCA US, LLC)
Component
STRUCTURE:BODY
Miles at failure
134,759

Severity

Deaths
0
Injured
1
Fire
No
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

I HAVE A 2004 DODGE RAM 2500 QUAD CAB 4X4, AND IN JULY 2009, THE DASH CRACKED, WITH WHAT I AM LEFT TO GUESS IS DUE TO SUNLIGHT DESTROYING ON THE PLASTIC CHRYSLER USES TO MAKE THE DASH. I HAVE CALLED SEVERAL REGIONAL DEALERS ABOUT THE COST OF REPLACING THE DASH, WITH THE LOWEST COST AS A CONSUMER AT $829.65 I WAS CLEANING THE DASHBOARD JULY 2010, I'LL TYPICALLY CLEAN MY TRUCK EVERY 2-3 WEEKS, AND AS I WIPED OFF THE DASH, ONE OF THE SHARP EDGES ON THE DASH CUT THE PALM OF MY HAND. THIS WAS NOT CARELESS USER ERROR, I BELIEVE THIS IS A MANUFACTURER DEFECT DUE TO POOR MATERIAL CHOICE FOR CONSTRUCTING A DASH. I DO KEEP THE DASH COVERED WITH A SUN SHIELD IN PARKING LOTS WHERE THE SUN IS INTENSE, AND I HAVE WINDOW TINTING ON THE SIDE AND REAR WINDOWS, AND A STRIP ON THE TOP OF THE WINDSHIELD, IN HOPES OF PREVENTING FURTHER DAMAGE. FOR THE PAST YEAR I HAVE HAD THE DASH CRACK, IT HAS CAUSED MORE CRACKS, CAUSING UNSIGHTLY DAMAGE AND A CUT ON THE HAND. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10343862
Machine
JSON-LD · Markdown