TL*THE CONTACT OWNS A 2005 HONDA ODYSSEY EX. WHILE THE VEHICLE WAS PARKED, THE TAILGATE LIFT RODS WOULD NOT STAY IN PLACE. HE HAD TO HOLD THE LIFT RODS MANUALLY IN ORDER TO OPEN THE TAILGATE. THE CONTACT STATED A PASSENGER SUSTAINED A MINOR HEAD INJURY WHILE LOADING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR A LOCAL REPAIR SHOP TO BE REPAIRED. THE CONTACT WAS UNABLE TO PROVIDE A VIN. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WERE 52,000.