TL-THE CONTACT OWNS A 2005 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 30-35 MPH ON A GRAVEL ROAD TURNING A CURVE THE SAND FROM THE ROAD IMPAIRED HIS VISION AND HE CRASHED INTO AN EMBANKMENT. THE CRASH DAMAGE THE FRONT BUMP AND THE RIGHT SIDE OF THE VEHICLE NEAR THE HEADLIGHTS. HE STATED THE AIR BAG DID NOT DEPLOY. THIS FAILURE OCCURED APRIL 21, 2010. HE STATED FOUR PASSENGERS WERE INJURED BUT HE DID NOT KNOW THEIR INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER REPAIRED THE BUMPER AND THE RIGHT SIDE OF THE VEHICLE NEAR THE BUMPER. THE CONTACT HAD A SIMILAR FAILURE ON JULY 21,2010 WHILE DRIVING 30 MPH GOING AROUND A CURVE TO AVOID SOMETHING IN THE ROAD THE CONTACT CRASH INTO A TREE. TWO PASSENGER HAD HEAD, NECK, CHEST, AND STOMACH INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE HAD DAMAGES TO THE BUMPER AND FRONT AREA. THE AIR BAG AGAIN DID NOT DEPLOY. THE VEHICLE WAS AT A LOCAL REPAIR SHOP AT THE TIME OF THE COMPLAINT. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 106,000. VWB