TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH, ENTERING A CIRCLE IN THE ROADWAY, THE BRAKE PEDAL WAS ENGAGED WITH NO POWER RESPONSE. THE VEHICLE WOULD NOT SLOW DOWN AND CRASHED INTO THE PASSENGER SIDE REAR OF THE PROCEEDING VEHICLE. THE VEHICLE CONTINUED TO TRAVEL AND THEN CRASHED INTO THE STAIRWAY OF A HOUSE. THE FRONT DRIVER SIDE TIRE WAS TRAPPED IN BETWEEN THE STAIRWAY AND SIDEWALK. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED FOR THE INCIDENT. THE VEHICLE SUSTAINED EXTENSIVE FRONT END DAMAGES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE INSURANCE COMPANY HAD NOT INSPECTED OR DECLARED THE DAMAGES TO THE VEHICLE AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000. UPDATED 11/9/10 UPDATED 11/16/10