TL*THE CONTACT OWNS A 2007 HONDA CIVIC. THE VEHICLE WAS INTERMITTENTLY EXPERIENCING AN INCREASED STOPPING DISTANCE. WHILE DRIVING APPROXIMATELY 15 MPH PRESSURE WAS APPLIED TO THE BRAKES AND THE VEHICLE DID NOT STOP UNTIL REPEATED PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE ROTORS WERE WORN. THE AUTHORIZED DEALER REPLACED ALL FOUR BRAKES; YET INTERMITTENTLY THE VEHICLE CONTINUED TO EXPERIENCE AN INCREASED STOPPING DISTANCE. SHE ALSO STATED THAT THE VEHICLE SURGED FORWARD FROM A STOP RESULTING IN A SINGLE CAR CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE DRIVER WAS INJURED. THE VEHICLE WAS NOT EXAMINED TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 3,000. THE CURRENT MILEAGE WAS 24,000. THE VIN WAS UNAVAILABLE.