NHTSA complaint: 2003 TOYOTA AVALON — SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 TOYOTA AVALON. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BRAKES REPLACED. THREE MONTHS AFTER THE BRAKES WERE REPLACED THE VEHICLE ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT STATED THAT THE VEHICLE BECAME DIFFICULT TO STOP WHEN THE BRAKES WERE APPLIED. THE CONTACT AND THE DRIVER OF THE OTHER VEHICLE WERE INJURED. A LOCAL MECHANIC NOTICED THAT THE BRAKE CALIPERS DID NOT HAVE ANY SCREWS TO HOLD THEM IN PLACE WHILE DRIVING. THE DEALER CONFIRMED THAT THE SCREWS WERE NOT PROPERLY PLACED IN THE CALIPERS. THE CONTACT STATED THE MANUFACTURER WOULD NOT OFFER ANY ASSISTANCE SINCE THE DEALER DID NOT REPAIR THE BRAKES PROPERLY. THE FAILURE MILEAGE WAS 60,000.
National Highway Traffic Safety Administration — Office of Defects Investigation