# 2004 GMC ENVOY XL — VISIBILITY:REAR WINDOW WIPER/WASHER
> NHTSA complaint `803378` · 2010-07-31 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 2
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** GMC
- **Model:** ENVOY XL
- **Year:** 2004
- **Manufacturer:** General Motors, LLC
- **Component:** VISIBILITY:REAR WINDOW WIPER/WASHER
- **Miles at failure:** 88,000
## Narrative
AFTER STORING CARGO IN THE REAR OF MY 2004 GMC ENVOY XL, I REACHED FOR THE HANDLE ON THE TAILGATE TO CLOSE IT AND ONCE I STARTED TO PULL DOWN AN INCH OR TWO THE ENTIRE REAR WINDOW SHATTERED. THERE WAS NO WARNING OR CRACKS OR DAMAGE IN THE GLASS PRIOR TO THE INCIDENT. I WAS COVERED IN A SHOWER OF GLASS AND SHARDS WERE IN THE CAR, ON THE GROUND AND IN MY SKIN. I HAVE OWNED THE VEHICLE APPROX THREE YEARS AND IT CURRENTLY HAS 88K MI ON IT. THE ENTIRE REAR WINDOW NEEDS TO BE REPLACED. BASED ON MY RESEARCH I FEAR THIS MAY HAPPEN AGAIN WHICH WOULD BE HAZARDOUS TO ANYONE IN THE VICINITY. *TR
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*