NHTSA complaint: 2004 SATURN ION — STEERING
TL*THE CONTACT OWNS A 2004 SATURN ION . WHILE DRIVING 60 MPH THE POWER STEERING CHIME SOUND ALERTED HER THAT THE POWER STEERING MALFUNCTIONED. THE CONTACT STATED THAT IT WAS VERY DIFFICULT TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO A GARAGE IN ORDER TO HAVE THE FAILURE DIAGNOSED. THE VEHICLE WAS REPAIRED WITH A USED STEERING COLUMN. THE CONTACT STATED THAT HER SON WAS DRIVING AT 20 MPH WHEN THE CHIME ALERTED HIM AND THE STEERING WHEEL WAS VERY DIFFICULT TO STEER CAUSING HIM TO CRASH INTO A POLE. THERE WERE FRONT END DAMAGES AND NO INJURIES. THE DEALER STATED THAT THERE WERE NO RECALLS. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 67000.
National Highway Traffic Safety Administration — Office of Defects Investigation