TL*THE CONTACT OWNS A 2001 DODGE RAM 2500. WHILE THE VEHICLE WAS PARKED SHE NOTICED THAT THE DASHBOARD WAS CRACKED SEVERELY. SHE STATED THAT AS SHE WAS CLEANING THE DASHBOARD IT BECAME PROGRESSIVELY WORSE AND CAUSED HER TO SUSTAIN A MINOR CUT TO HER HAND. THE CONTACT STATED THAT THE DASHBOARD WAS VERY BRITTLE. SHE CALLED THE MANUFACTURER AND WAS ADVISED TO FILE A FORMAL COMPLAINT AND SOMEONE WOULD CALL HER BACK. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 92,000 AND THE CURRENT MILEAGE WAS 93,005. UPDATED 01/04/11*LJ UPDATED 01/10/11