NHTSA complaint: 2003 MERCURY GRAND MARQUIS — EXTERIOR LIGHTING
I OWN A 2003 GRAND MARQUIS. I BOUGHT THE VEHICLE IN 2004 WITH 19,000 MILES ON IT. I HAVE LOVED THIS CAR IT IS GREAT TO DRIVE. TWO PROBLEMS I HAVE WITH THIS CAR IS THAT THE HUBCAPS ARE CRAP, THEY RATTLE WHEN I DRIVE, ONE CAME OFF COMPLETELY AND I HAD TO STOP AND GET IT. I AM NOW LOOKING TO REPLACE THEM. THE SECOND PROBLEM IS MY MAJOR CONCERN AND THAT IS LCM(LIGHTING CONTROL MODULE) I HAD AN ACCIDENT (MINOR) BUT I DID DAMAGE THE FRONT END. UPON COMPLETION OF THE REPAIRS, MY CAR STAYED AT REPAIR BECAUSE THE LIGHTS WOULD NOT WORK.WOW NOT COOL. I GOT THE CAR BACK AND DRIVING ONE EVENING MY LIGHTS WENT OUT. THE MECHANIC AND I HAVE TAKEN IT TO SEVERAL OTHER MECHANICS AND THE SWITCH WAS THOUGHT TO BE THE PROBLEM BUT AFTER TWO WEEKS AND SEVERAL MECHANICS, THE PROBLEM IS A $500.00 PROBLEM. I WAS TOLD NOT TO DRIVE WITH THE LIGHTS ON AUTOMATIC BECAUSE IT CAUSES THE INSIDE CASING TO HEAT UP. THE LCM (LIGHTING CONTROL MODULE) IS BAD, I WAS GIVEN SOME INFO OFF THE INTERNET AND THE MECHANIC SAID HE HAD JUST REPLACED THE LCM ON FOUR CARS THAT WEEK. THIS SHOULD NOT HAPPEN. I WAS TOLD THE AUTOMATIC LIGHT MECHANISM WAS NOT PERFECTED AND IT IS BEST TO DRIVE WITH THE AUTOMATIC LIGHTS OFF AND TO USE THEM MANUALLY. UNTIL I COULD REPLACE THE MODULE. I NEED MY VEHICLE AS I AM DISABLED AND I HAVE SPENT $2500, I DO NOT HAVE THE $500.00 PLUS LABOR TO REPLACE THE LCM. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation