TL* THE CONTACT OWNED A 2010 TOYOTA COROLLA. THE CONTACT WAS DRIVING 10 MPH AND ATTEMPTING A RIGHT TURN WHEN THE STEERING WHEEL LOCKED AND THE VEHICLE WOULD NOT RESPOND. THE VEHICLE VEERED OUT OF ITS LANE AND CRASHED HEAD ON INTO ANOTHER VEHICLE. THE CONTACT WAS NOT INJURED HOWEVER, HER PASSENGER SUSTAINED INJURIES TO THE CHEST AND NECK. THE DRIVER OF THE OTHER VEHICLE WAS ALSO INJURED. THE POLICE AND FIRE DEPARTMENT ARRIVED TO ASSIST. THE FIRE DEPARTMENT FOUND THE VEHICLE LOCKED IN FIRST GEAR WHEN THEY ATTEMPTED TO REMOVE IT. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS IN THE POSSESSION OF THE CONTACTS INSURANCE COMPANY WHO WOULD LATER INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.