NHTSA complaint: 2002 FORD WINDSTAR — VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 FORD WINDSTAR. THE CONTACT WAS DRIVING 30-35 MPH WHEN HE OBSERVED A CLOUD OF SMOKING EMITTING FROM UNDER THE HOOD. THE DASHBOARD LIGHTS WERE ALSO ILLUMINATED. THE VEHICLE WAS SHUT OFF AND WHEN RESTARTED, THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY. THE MECHANIC DISCOVERED THERE HAD BEEN A SMALL FIRE UNDER THE HOOD AND THE CONTROL SWITCH WAS DISABLED. IN ADDITION, THE MECHANIC ADVISED THE CONTACT OF A POTENTIAL RECALL ON THE VEHICLE UNDER NHTSA CAMPAIGN ID NUMBER: 09V399000 (VEHICLE SPEED CONTROL) AND REFERRED HIM TO AN AUTHORIZED DEALER. THE DEALER REPLACED THE FUSED WIRING HARNESS UNDER THE RECALL AND ALSO FOUND THAT THE INSTRUMENT PANEL WAS DAMAGED. THERE WERE SEPARATE DAMAGES AS A RESULT OF THE FIRE AND THE MANUFACTURER ADVISED THEY WOULD NOT COVER THE REPAIR EXPENSES OF THE OTHER COMPONENTS. THE SEPARATE DAMAGES WERE NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 68,000.
National Highway Traffic Safety Administration — Office of Defects Investigation