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2004 DODGE DURANGO — ELECTRICAL SYSTEM

fire · 817424 · 2010-09-29

Vehicle

Make
DODGE
Model
DURANGO
Year
2004
Manufacturer
Chrysler (FCA US, LLC)
Component
ELECTRICAL SYSTEM
Miles at failure
62,000
Speed
25 mph

Severity

Deaths
0
Injured
0
Fire
Yes
Crash
No
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

WHILE DRIVING MY 2004 DODGE DURANGO THE SPEEDOMETER FUNCTIONED ERRATICALLY AND THE INTERIOR LIGHTS WOULD NOT GO OUT. I PULLED OFF TO THE SIDE OF THE ROAD, TURNED VEHICLE OFF, RESTARTED AND NO CHANGE. CONTINUED DRIVING HOME WHEN SMOKE STARTED COMING OUT FROM UNDER THE DASHBOARD ON DRIVER'S SIDE ONLY, AND THE VENTS ON DRIVER'S SIDE. IMMEDIATELY TURNED VEHICLE OFF IN THE MIDDLE OF THE ROAD-RAN TO A HOME. HE GRABBED FIRE EXTINGUISHER-NO FLAMES UNDER THE HOOD - HE DISCONNECTED BATTERY. TOWED TO GARAGE, INFORMED DODGE HAD RECALL FOR DASHBOARD FIRES, TOWED TO DEALER WHO TOLD ME DEFECT WAS IN THE CLUSTER, THAT WAS NOT PART OF THE RECALL AND NO WIRES IN THE CLUSTER WERE MELTED TOGETHER, THEREFORE IT WAS NOT A FIRE. I CALLED DODGE HEADQUARTERS, RECEIVED A CALL ON THIS DATE FROM "STACEY" STATING THEY HAD INVESTIGATED WHICH WAS TO CALL THE DEALERSHIP AND HAVE IT REVIEWED BY THEIR LEGAL TEAM AND THIS DID NOT FALL UNDER THE RECALL. *TR

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10358288
Machine
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