NHTSA complaint: 2007 FORD FIVE HUNDRED — VEHICLE SPEED CONTROL
I PURCHASED A FORD 500 07 IN MARCH OF 2010. PRIOR TO THE 60,000 MILE WARRANTY ENDING, I TOOK THE CAR BACK TWICE FOR A SURGING PROBLEM GOING FROM DRIVE/REVERSE. THE FIRST TIME THE SHOP COULD NOT FIND A PROBLEM. THE SECOND TIME THE SERVICE MGR. AND DAUGHTER DID A TEST DRIVE. RIGHT OFF THE BAT THE CAR SURGED. HE CALLED ME AND TOLD ME TO BRING THE CAR BACK ONE MORNING SO HE COULD KEEP IT ALL DAY. I COULD NOT DO THIS AT THE TIME, THIS IS MY ONLY MEANS OF TRANSPORTATION. ON 10/2/10 WHILE BACKING UP IN THE EMERGENCY LANE ON THE INTERSTATE. MY CAR ACCELERATED ON IT OWN, WHILE MOVING BACKWARDS. I HIT THE BRAKE THE ACCELERATOR WENT TO THE FLOOR. I LIFTED MY FOOT OFF THE BRAKE IT TOOK OFF AGAIN. THE RPM HAND WAS GOING CRAZY. I HAD NO CONTROL. THE CAR WENT INTO A SPIN, I ENDED UP IN THE DITCH WHILE HITTING ANOTHER CAR. LUCKILY WE ARE STILL ALIVE. *TR....UPDATED 08/08/16 *BF *TR
National Highway Traffic Safety Administration — Office of Defects Investigation