# 2010 LEXUS ES350 — EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
> NHTSA complaint `821569` · 2010-10-22 · Toyota Motor Corporation
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** Yes
- **Police report:** Yes
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** LEXUS
- **Model:** ES350
- **Year:** 2010
- **Manufacturer:** Toyota Motor Corporation
- **Component:** EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- **Miles at failure:** 15,400
- **Speed:** 55 mph
## Narrative
TL*THE CONTACT OWNS A 2010 LEXUS ES350. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE GPS NAVIGATION SYSTEM DISPLAYED INACCURATE INFORMATION WHICH DIRECTED HIM TO THE WRONG LOCATION. THE CONSUMER WAS INVOLVED IN A CRASH DUE TO THE INCORRECT DRIVING DIRECTIONS. THE MANUFACTURER WAS NOTIFIED AND REFUSED TO ACCEPT FINANCIAL RESPONSIBILITY FOR REPAIRING THE GPS NAVIGATION SYSTEM. THE FAILURE MILEAGE WAS 15,400.    UPDATED 01/31/11  *BF  THE CONSUMER ALSO STATED THE VEHICLE WOULD NOT SLOW DOWN. UPDATED 02/03/11   UPDATED 07-06/11  *BF  UPDATED 2/29/12 *CN
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*