TL* THE CONTACT OWNS A 2007 TOYOTA RAV-4. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED THROUGH A FENCE AND THEN AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BACK. THE CONTACT TURNED THE VEHICLE OFF WHILE STILL IN MOTION. THE VEHICLE SUSTAINED DAMAGE TO THE FRONT END. A POLICE REPORT WAS AVAILABLE. THE CONTACT DID NOT CALL THE MANUFACTURER REGARDING THE CRASH. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000.