TL*THE CONTACT OWNS A 2002 DODGE RAM 3500 QUAD. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKING FROM THE WINDSHIELD TO THE MOLDING. THE CONTACT WAS CUT ON THE FINGER WHEN THE DASHBOARD CAVED IN AND HE ATTEMPTED TO PULL IT BACK OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE DASHBOARD WOULD BE REPLACED AT HIS EXPENSE. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 160,000. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.