TL*THE CONTACT OWNS A 2002 HONDA ACCORD. THE CONTACT STATED THAT WHILE DRIVING 30 MPH THE VEHICLE CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS DESTROYED. DURING THE CRASH, THE CONTACTS CHEST HIT THE STEERING WHEEL CRACKING HER STERNUM. NO ONE ELSE WAS INJURED DURING THE CRASH. THE DRIVER SIDE AIR BAG DID NOT DEPLOY BUT THE PASSENGER SIDE AIR BAG DID. NO ONE WAS SITTING IN THE PASSENGER SIDE SEAT. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE CONTACT CALLED THE MANUFACTURER AND THEY HAVE NOT PROVIDED ANY ASSISTANCE. THE CONTACT STATED THAT THIS WAS A MAJOR SAFETY ISSUE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 106,000.