TL*THE CONTACT OWNS A 2010 HONDA ACCORD EXL(NA). WHILE DRIVING 55 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE HEAD-ON. NO AIR BAGS DEPLOYED. TWO PEOPLE WERE INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS WITH THE INSURANCE COMPANY BEING INSPECTED. THE DEALER STATED THAT SOMETIMES THE AIR BAGS WOULD DEPLOY AND OTHER TIMES, THEY WOULD NOT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.