NHTSA complaint: 2009 VOLKSWAGEN PASSAT — AIR BAGS
TL*THE CONTACT OWNS A 2009 VOLKSWAGEN PASSAT. WHILE TURNING LEFT, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A BRICK PILLAR HOLDING UP A BUILDING. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE ALSO ACCELERATED TWO ADDITIONAL TIMES. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER WHO STATED THAT THERE WAS NOTHING WRONG. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 15,500.
National Highway Traffic Safety Administration — Office of Defects Investigation