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2009 TOYOTA RAV4 — POWER TRAIN

crash · 831045 · 2010-12-15

Vehicle

Make
TOYOTA
Model
RAV4
Year
2009
Manufacturer
Toyota Motor Corporation
Component
POWER TRAIN
Miles at failure
5,364
Speed
2 mph

Severity

Deaths
0
Injured
0
Fire
No
Crash
Yes
Police report
No
Medical attention
No
Vehicle towed
No

Narrative

MY WIFE WAS PARKING HER 2009 TOYOTA RAV4. AFTER BACKING UP INTO A SPACE SHE PUT THE CAR IN DRIVE AND IT TOOK OFF, CRASHING INTO THE CAR IN FRONT OF HER. MY WIFE WAS PETRIFIED BEING MY DAUGHTER ,WHO IS SIX MONTHS PREGNANT WAS IN THE PASSENGER SEAT. THANK GOD NO ONE WAS HURT. THE OWNER OF THE OTHER CAR WAS MORE CONCERNED ABOUT THE WELL BEING OF MY WIFE AND DAUGHTER THEN THE DAMAGE TO HIS CAR. TO BAD TOYOTA DIDN'T FEEL THE SAME. CALLED TOYOTA FINANCIAL AND REPORTED THE INCIDENT. ASKED TO HAVE CAR TOWED TO THE DEALER AND DID NOT WANT CAR ANYMORE BEING MY WIFE WAS AFRAID TO DRIVE IT , BEING IT WAS AN UNSAFE VEHICLE. THATS WHEN THE FUN STARTED. TALKING TO A RUDE REP. I WAS INFORMED THAT WHETHER I WANTED THE CAR OR NOT I WAS LIABLE FOR THE PAYMENTS IF THE DEALER HAD IT OR NOT. I THEN ASKED HIM IF HE GAVE THE SAME RESPONSE TO THE FAMILY'S OF THE 34 PEOPLE WHO HAVE BEEN KILLED WITH THIS ACCELERATOR PROBLEM OR THE HUNDREDS OF PEOPLE WHO HAVE BEEN INJURED. HIS RESPONSE WAS THAT IF I DID NOT MAKE THE PAYMENTS THEY WOULD SCREW MY CREDIT RATINGS FOR THE NEXT SEVEN YEARS. HUNG UP. CALLED TOYOTA CUSTOMER PROTECTION CENTRER. MORE FUN. WAS TOLD I WOULD HERE FROM A CASE MGR. THE NEXT DAY. WOULD HAVE CAR TOWED TO DEALER AND WOULD BE PROVIDED WITH A LOANER CAR WHILE SAID CAR WAS BEING INSPECTED. 3 DAYS LATER AND 5 PHONE CALLS I WAS ABLE TO GET CASE MGR. NO LOANER CAR WOULD BE PROVIDED, 7 TO 10 DAY BEFORE SOMEONE WOULD CALL TO MAKE AN APPT. TO LOOK AT CAR, AND APPROX. 30 DAYS TO GET RESPONSE. THE

Source

Authoritative
NHTSA ODI Flat-File Downloads
ODI Number
10370808
Machine
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