TL*THE CONTACT OWNS A 2007 TOYOTA AVALON. THE CONTACT WAS INVOLVED IN A CRASH. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING, CAUSING HER TO CRASH INTO A BUILDING. THE CONTACT SUSTAINED MULTIPLE CONTUSIONS AND WAS BEING TREATED BY A PHYSICIAN. THE DEALER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE CONTACT DID NOT INFORM THE MANUFACTURER. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 63,138. A POLICE REPORT WAS FILED.