NHTSA complaint: 2004 FORD EXPLORER — ENGINE AND ENGINE COOLING
MY WIFE WAS DRIVING OUR 2004 FORD EXPLORER EDDIE BAUER UPHILL ON A MOUNTAIN ROAD WHEN SHE FELT LIKE THE ENGINE IS LOOSING POWER. SHE STOPPED, EXITED THE VEHICLE AND SAW SMOKE COMING FROM UNDER THE CAR IN THE ENGINE AREA. THEN SOME PEOPLE STOPPED AND PULLED HER AWAY BECAUSE FROM THE POINT MY WIFE WAS STANDING SHE COULD NOT SEE THE ACTUAL FIRE. AS A RESULT THE ENGINE COMPARTMENT BURNED DOWN COMPLETELY CREATING A BIG HOLE IN THE HOOD. THE CAR HAD ABOUT 120K MILES ON ODOMETER AND WE HAVE NOT MISSED ANY SERVICE MAINTENANCE POINTS. SHE SAID BESIDES THAT POWER LOSS THERE WAS NO INDICATION THAT THERE IS SOMETHING WRONG WITH THE VEHICLE. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation