# 2007 BMW 328XI — LATCHES/LOCKS/LINKAGES
> NHTSA complaint `832680` · 2010-12-24 · BMW of North America, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** BMW
- **Model:** 328XI
- **Year:** 2007
- **Manufacturer:** BMW of North America, LLC
- **Component:** LATCHES/LOCKS/LINKAGES
- **Miles at failure:** 70,000
## Narrative
2007 BMW 328XI.  LOCKING SYSTEM FAILED.  UNABLE TO UNLOCK PASSENGER DOORS EITHER WITH THE KEY OR BY PULLING THE DOOR HANDLE FROM THE INSIDE.  ONLY THE DRIVER DOOR WAS ABLE TO OPEN FROM THE INSIDE.  THIS PRESENTS A SIGNIFICANT SAFETY ISSUE.    I HAD TO HAVE MY WIFE AND KIDS CRAWL OUT THE WINDOWS ON CHRISTMAS EVE IN THE CHURCH PARKING LOT SO THAT WE COULD ATTEND CHURCH.  BMW NEEDS TO ISSUE A RECALL AND HAVE THIS PROBLEM FIXED PROPERLY.  *TR
---
*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*