# 2004 CHEVROLET MALIBU — STEERING
> NHTSA complaint `832754` · 2010-12-26 · General Motors, LLC
## Severity
- **Deaths:** 0
- **Injured:** 1
- **Fire:** No
- **Crash:** No
- **Police report:** No
- **Medical attention:** No
- **Vehicle towed:** No
## Vehicle
- **Make:** CHEVROLET
- **Model:** MALIBU
- **Year:** 2004
- **Manufacturer:** General Motors, LLC
- **Component:** STEERING
- **Miles at failure:** 97,836
- **Speed:** 30 mph
## Narrative
I HAVE A 2004 MALIBU, 6-CYLINDER, WITH 97,000+ MILES. RECENTLY, THE SERVICE VEHICLE LIGHT STARTED COMING ON WITH A COMPUTER DISPLAY INDICATION OF A POWER STEERING PROBLEM.  THEY HAVE SINCE APPEARED ESPECIALLY IN WET WEATHER, WITH LOW RPMS (ABOUT 600) AND ON MAKING SLOW-SPEED RIGHT TURNS. MY NOT-YET-YEAR-OLD, 75-MONTH BATTERY ALSO JUST GAVE OUT, BUT REPLACING IT DID NOT STOP THE FAULT INDICATIONS. TURNING OFF THE CAR AND RESTARTING TO REBOOT THE SYSTEM USUALLY DID, BUT THE PROBLEM RECURRED.    TWO DAYS AGO, WHILE DRIVING ON A HIGHWAY, FAULT INDICATIONS WERE NOT DISPLAYED AND STEERING RESPONSE WAS NORMAL.  HOWEVER, ON NEGOTIATING AN S-SHAPED EXIT RAMP, THE POWER ASSIST FAILED AND THE INDICATORS CAME ON.  STEERING BECAME EXTREMELY DIFFICULT AND I ONLY MANAGED TO STAY ON THE ROAD AT THE EXPENSE OF A WRENCHED SHOULDER.    THE 2004 MALIBU HAS AN ELECTRIC POWER STEERING ASSIST SYSTEM (EPS) - WHICH WAS THE SUBJECT OF NHTSA ACTION NUMBER EA4018. THE DOOR STICKER ON MY CAR SHOWS A MANUFACTURE DATE OF 5/04. SO, ACCORDING TO YOUR REPORT, THE "NEWLY DESIGNED TORQUE AND POSITION SENSOR" IN VEHICLES PRODUCED AFTER 2/4/04, SHOULD HAVE BEEN INSTALLED. (I'LL BE EMAILING GM TO CONFIRM WHETHER THAT'S THE CASE.)  IN ANY EVENT, JUDGING BY THE SPATE OF COMPLAINTS FROM OTHER MALIBU OWNERS, IT DOES NOT SEEM THAT THE PROBLEM HAS BEEN RESOLVED'OR THAT GM HAS EVEN CARED TO SERIOUSLY LOOK INTO IT.  PLEASE SEE CAR COMPLAINTS LINK FOR A SAMPLING: HTTP://WWW.CARCOMPLAINTS.COM/CHEVROLET/MALIBU/2004/STEERING/
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*Source: [NHTSA ODI](https://www-odi.nhtsa.dot.gov/downloads/) · AI Analytics · CC0 1.0*