NHTSA complaint: 2001 FORD WINDSTAR — SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
TL*THE CONTACT OWNS A 2001 FORD WINDSTAR. WHILE DRIVING APPROXIMATELY 40 MPH SHE LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE MEDIAN. SHE STATED THAT SHE LOST CONTROL OF THE VEHICLE WITHOUT RECEIVING ANY WARNING LIGHTS. WHEN THE VEHICLE CRASHED INTO THE MEDIAN IN A VERTICAL POSITION ON A HIGHWAY ANOTHER VEHICLE CRASHED INTO HER VEHICLE. THE FRONT END OF THE OTHER VEHICLE WAS DAMAGED. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT HER VEHICLE WAS TOWED TO HER RESIDENCE. THE TOW TRUCK DRIVER ADVISED HER THAT HER REAR AXLE WAS CRACKED IN HALF. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS WAITING FOR HER INSURANCE COMPANY TO INSPECT THE VEHICLE. SHE CONTACTED THE MANUFACTURER AND WAS ADVISED THAT HER VEHICLE WAS PART OF RECALL 10V385000, SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY BUT THE CONTACT STATED THAT SHE DID NOT RECEIVE A RECALL LETTER. THE VEHICLE WAS PURCHASED USED IN 2002. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 109,000.
National Highway Traffic Safety Administration — Office of Defects Investigation