TL* THE CONTACT OWNS A 2009 GRACO NAUTILUS 3-N-1 SAFETY SEAT, MODEL NUMBER: 8J00MTX. THE CONTACT STATED THAT THERE WERE HOLES IN THE ARM REST OF THE SEAT. THE CONTACTS CHILD WAS INJURED WHEN HER FINGER BECAME LODGED IN ONE OF THE HOLES ON THE ARMREST. THE MANUFACTURER ADVISED THAT IT WAS IMPOSSIBLE TO HAVE HOLES IN THE SEAT AND THEY WOULD INSTEAD, SEND HER A REPLACEMENT BASE. THE CONTACT STATED THAT SHE NEVER RECEIVED THE REPLACEMENT BASE.