NHTSA complaint: 2004 BMW 330CI — AIR BAGS:SIDE/WINDOW
WHILE DRIVING MY 2004 BMW 330I, THE DRIVER'S SIDE DOOR AIR BAG SPONTANEOUSLY DEPLOYED. NO ACCIDENT, NO COLLISION, NO POT HOLE. NOTHING TO EXPLAIN THE DEPLOYMENT. THE DEALERSHIP FIRST CLAIMED, "THERE WAS A COLLISION". WHEN IT WAS DISCERNED THERE WAS NO EVIDENCE OF A COLLISION, THEIR STORY WAS "THERE WAS A 'POT HOLE' HIT". AFTER DESCRIBING THE SMOOTH DRIVING CONDITIONS ON THE STREET THIS OCCURRED, THEIR STORY WAS " THE VEHICLE WENT 'AIR-BORNE'". ALL OF THE DEALERSHIPS CONCLUSIONS WERE SUPPOSED TO BE BASED ON "COMPUTER" EVIDENCE. ONCE I REALIZED I WAS GOING TO GET NOWHERE WITH THE DEALERSHIP, I DECIDED TO TAKE MY CAR AND GO HOME. I WAS INJURED IN THE LEFT SIDE WHEN THE DOOR PANEL BLEW OPEN AND THE BAG DEPLOYED. MY EVIDENCE, WAS MY "IN-VEHICLE" "CONCIERGE" (WHICH I HAD NO LONGER SUBSCRIBED TO) CAME ON VIA MY RADIO TO NOTE THAT THEY " HAVE NOTED A DEPLOYMENT OF AN AIRBAG" AND INQUIRED WHETHER I WAS ALRIGHT, AND WHAT WERE MY NEEDS: I.E., AN AMBULANCE, TOW TRUCK ETC. *TR
National Highway Traffic Safety Administration — Office of Defects Investigation