TL* THE CONTACT OWNS A 2003 CHEVROLET SILVERADO 1500 HD. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH WHEN THE REAR WHEELS TURNED IN AN AWKWARD POSITION CAUSING A LOSS IN STEERING. THE VEHICLE WOULD NOT STEER IN A STRAIGHT DIRECTION. SUDDENLY, THE VEHICLE VEERED OFF THE ROAD AND CRASHED INTO A UTILITY POLE. THE CONTACT STATED THE FAILURE WAS RELATED TO THE REAR AXLE CENTERING SPRING. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO THE RESIDENCE. THE CONTACT SUSTAINED INJURIES TO THE NECK. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. THE VIN WAS UNAVAILABLE.