NHTSA complaint: 2010 VOLKSWAGEN CC — SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH SHE TRIED TO ENGAGE THE BRAKE PEDAL AND IT EXTENDED TO THE FLOOR WHILE THE ABS ALSO ENGAGED. SHE WAS ABLE TO STOP THE VEHICLE BY APPLYING CONTINUOUS PRESSURE TO THE BRAKE PEDAL AND CHANGING GEARS. THE CONTACT MENTIONED THAT THE FAILURE HAPPENED SEVERAL TIMES; HOWEVER, THE MOST RECENT FAILURE, SHE WAS UNABLE TO STOP THE VEHICLE UNTIL IT CRASHED INTO ANOTHER VEHICLE. THE CONTACT DIDN'T MENTION IF THERE WERE ANY INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THEY WERE UNABLE TO DUPLICATED THE FAILURE BUT THEY CONFIRMED THAT THE AUTO HOLD SYSTEM WAS FAULTY. THE MANUFACTURER WAS CONTACTED AND STATED THAT SINCE THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE, THE VEHICLE COULD BE DRIVEN. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 10,368 AND THE CURRENT MILEAGE WAS 10,390.
National Highway Traffic Safety Administration — Office of Defects Investigation