TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS BRAKING FROM APPROXIMATELY 30 MPH AND APPROACHING A TRAFFIC STOP WHEN THE BRAKES FAILED. THE CONTACT VEERED OFF THE ROAD AND CRASHED INTO A SNOW BANK. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS ADVISED THAT THEY WOULD HAVE TO TURN THE VEHICLE OVER TO THE MANUFACTURER AND WAIT FOR A DIAGNOSTIC ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 4,000.